If you have other questions, please send them to orders@wetnoz.com for more information!
Questions:
Q: Do you ship WETNoZ products outside of the US and Canada?
A: If you would like WETNoZ products shipped to a location other than the US or Canada, please email sales@wetnoz.com and we will be happy to assist you.
Q: Do you provide drop shipping?
A: We do provide drop shipping. For details on our program, please email sales@wetnoz.com.
Q: Does WETNoZ have high resolution images available for their retailers?
A: Yes. We are happy to provide you with product images. These may be either emailed or sent to you on a CD. To request images, please contact sales@wetnoz.com.
Stainless Steel Care Guide
Stainless steel is a low-carbon steel that contains at least 10% Chromium. The addition of Chromium gives the steel its unique corrosion-resisting properties. It is also considered the most hygienic surface for bowls and dishes. Most Wetnōz bowls contain 18% Chromium and 8-10% Nickel. Wetnōz uses stainless because it is extremely durable, resists corrosion and stands up to many chemicals.
Stainless steels are very resistant to rust; however, this does not mean that they are impervious to it. Stainless steel must be kept clean and free from contaminants. Frequent cleaning with mild soap and water and a cotton cloth is required. Sometimes stainless steel products will develop corrosion or discoloration due to environmental conditions. The following is a list of common conditions that cause corrosion or discoloration of stainless steel and should be avoided:
- Cleansers containing Chloride – this includes bleach and any cleaners containing bleach.
- Concentrated soap residue – chemical additives will cause discoloration and some dried soaps actually look like rust.
- Water with high Iron content – can leave a rusty residue, especially if allowed to stand for long periods of time.
- Contact with Iron materials – including steel wool.
- Salts – contain Chlorides
Any discoloration or corrosion should be removed as soon as possible or permanent discoloration and/or pitting of the surface could occur. Usually, the product can be restored to its original condition. Most discoloration can be removed with a mild cleanser (Ajax or Stainless Steel Cleaner) and a ScotchBrite pad. The surface should then be thoroughly rinsed with clear water. With proper maintenance, stainless steel should maintain its luster and appearance indefinitely.